Now Hiring - INSIDE SALE CSR COORDINATOR in Broken Arrow, OK

Customer Service Account Manager
Monday-Friday, 7am-4pm with one hour for lunch
Broken Arrow, OK

Responsibilities and essential job functions include, but are not limited to, the following:

• Develop a thorough understanding of the operations required to work with customers.
• Enter new orders.
• Make changes to existing orders.
• Enter and maintain order forecasts.
• Respond to order inquiries.
• Follow customer route and contact the truckline to pick up.
• Interface with Engineering, Production, Accounting, Shipping dock, and Purchasing to ensure customer requirements are met.
• Generate strong customer loyalty through relationship-building via telephone and e-mail.
• Participate in occasional customer visits to our facility, including occasional events occurring outside normal business hours.
• Assure customer satisfaction at the highest levels.
• Create BOLs and paperwork for the parts to ship

Qualifications:

• Two+ years Customer Service experience
• Strong PC skills of Microsoft Office including Excel, Word, Outlook
• Experience with Fenevision a plus
• Ability to adapt to changing work environment/responsibilities
• Effective interpersonal and team skills
• Exceptional attention to detail and accuracy
• Must be a self-starter, meet deadlines and be able to handle a high volume of various tasks
• Ability to work independently under general supervision

If you have the experience and qualifications outlined above and are up to the challenge of leading the way with a key player in the global glass market - we would like to talk to you!

About the Team:
At Custom Glass Solutions, the Maintenance Technician provides professional, knowledgeable, efficient, and honest service, all while being respectful and building strong team member relationships. This team strives to support production while minimizing waste and downtime, improving daily processes, and streamlining workflows. The Maintenance Technician ensures the smooth operation of machinery and mechanical equipment, performs regular services/procedures, and proactively troubleshoots equipment breakdowns. Each day our team goes above and beyond to carry out the Core Elements of our business: Safety First, Do the Right Thing, Wow the Customer, Relationships Matter, and a Can- Do Attitude!

About the Company:
Custom Glass Solutions is one of the world's premier manufacturers of large format laminated glass products, with three Ohio locations (Worthington, Upper Sandusky, and Fostoria), one Oklahoma location (Broken Arrow) and one Pennsylvania location (Trumbauersville). Our mission is to be the preferred provider of high-quality glass products, services and solutions. We deliver superior results by providing meaningful work for our employees, developing opportunities with our suppliers and cultivating strong partnerships with our customers.
As part of our total compensation philosophy, CGS offers a competitive base salary and a wide variety of benefits including health/dental/life insurance, vision, prescription coverage, STD & optional LTD, paid vacation and holidays, 401(k) retirement savings plan with company match of up to 4%, and future opportunities for advancement.

Custom Glass Solutions, LLC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Visit [please apply online] to learn more about what we do!